Selling
5 min read
What to do with a deal that went quiet for 9 days
Nine days of silence usually means the deal lost its sponsor or its deadline. Three emails that find out which.
Grant Kowalski
When a deal that was moving goes quiet for more than a week, something changed on their side. Guessing wastes another week. Asking directly usually gets an answer in a day.
Ask about the deadline, not the proposal
Instead of asking whether they had a chance to look at the proposal, ask whether the date they gave you still stands. People answer questions about their own plans.
Offer an easy way out
Tell them you will close the deal on your side if the timing is wrong. Surprisingly often, that is the email that gets a reply.
In Thatcher, deals with no reply in seven days show up at the top of the Monday forecast, so nobody finds out in week three.
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